We need to cover the hours of 9am to 3pm on a Friday. This could be carried out by two people one doing a morning shift and the other doing the afternoon, or someone who would like to do the full day.

Responsibilities are:

  • Provide front-of-house reception cover at The Link, welcoming visitors and creating a friendly, professional first impression.
  • Handle incoming phone calls, responding to enquiries and directing calls as appropriate.
  • Conduct tours of the building for prospective users, highlighting facilities and services.
  • Support day-to-day administrative tasks, including managing bookings and contacting centre users.
  • Carry out general office duties such as photocopying, laminating, and maintaining up-to-date literature and displays throughout the centre.


What skills do I need?

  • Good communication skills, both face-to-face and over the phone
  • Friendly and approachable manner with excellent customer service skills
  • Good organisational skills 
  • Basic administrative and IT skills (e.g. bookings systems, email, Microsoft Office)
  • Attention to detail, particularly when handling bookings and updating information
  • Ability to work independently and use initiative
  • Confidence in showing people around and representing the centre positively

Interests

  • Civic Responsibility and Communities
  • Employment, Education and Training

Activities

  • Administration and Office
  • Advice and Information
  • Computers, IT and Websites
  • General Helping

Details

  • Accessibility
  • Age restrictions
  • DBS check needed
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Suitable for under 16s
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning No No No No Yes No No
Afternoon No No No No Yes No No
Evening No No No No No No No

Availability Details

Weekly on a Friday. We need to cover the hours of 9am to 3pm on a Friday. This could be carried out by two people one doing a morning shift and the other doing the afternoon, or someone who would like to do the full day.

Location

The Link
Newchurch Road
Tadley
Hampshire
RG26 4HN

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