Supporting Ukrainian Refugees

Basingstoke Voluntary Action, in partnership with Basingstoke and Deane Borough Council, is contributing to the support available to Ukrainian Refugees and their host families. A dedicated caseworker has been appointed and is able to signpost refugees and/or hosts to any community or welfare related support.

Contact Form

If you are a Ukrainian national or host family residing in Basingstoke & Deane, please use the contact form below to contact us for welfare specific support:

The Ukraine Community Caseworker will be available to help you with any problems by appointment on the second Monday of the month between 3pm and 4pm at our offices The Orchard, White Hart Lane, Basingstoke RG21 4AF.  Email or telephone 01256 423816 to make an appointment. Appointments will be on 13th November, 11th December, 15th January, 12th February, 11th March and 15th April.

What can I do to help?Ukraine Supporters Network

Groups and individuals wanting to offer support to Ukrainian refugees and Host families in Basingstoke & Deane:

Please join the Ukraine Supporters network in Basingstoke & Deane .  The aims of the network are:

  • To connect groups and individuals from across the borough who are seeking to offer support, offering opportunities to link with peers and share best practice
  • To serve as a central vehicle for cascading information between groups and providing updates from local and central governments sources as these become available
  • To serve as a mechanism for connecting local residents who come forward wishing to help with their nearest support group that has already been established – aiming to reduce duplication and enhance neighbourhood connectivity

If you wish to get involved, please consider registering on our mailing list to receive updates:

Is there any other ways I can help?

Donate to Ukraine Crisis Appeal
On 6th June 2023 the Nova Kakhovka dam on the Dnipro river collapsed. In some areas water has risen by 8m and over 16,000 people have been impacted. Alongside local emergency services, Ukrainian Red Cross volunteers evacuated over 2,198 people within the first few days. Now, access to clean water is one of the region’s primary needs as an estimated 100,000 tonnes of drinking water will be needed every day. Ukrainian Red Cross teams are supporting people with essentials such as food, water, hygiene and sleeping kits, and reuniting families who have been separated. You can find out more and donate here:

Ukraine Drop-In Sessions
Come along for a friendly chat and to ask the Ukraine Community Caseworker from Basingstoke Voluntary Action any questions about housing, health, benefits, education and life in the UK.  Tea, coffee and biscuits will be provided. 4:30-6:30pm, Willow Room, The Orchard, White Hart Lane, Basingstoke RG21 4AF on the following dates: Wednesday 6th September, Wednesday 4th October

Current Initiatives

Basingstoke & Deane Borough Council
Basingstoke & Deane Borough Council’s website provides borough specific guidance for Ukrainian Refugees and their host families:

Hampshire County Council
Hampshire County Council’s website provides county specific guidance for Ukrainian Refugees and their host families:

Government Guidance
For the latest government news on the Ukraine, please follow this link:
The government has produced a Welcome Guide for Ukrainians arriving in the UK:
Homes for Ukraine Sponsorship Scheme:

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