We are in urgent need of volunteers for our NHS Winter Discharge Support Service. Can you help? 

What the service offers:

Our discharge service aims to help patients discharged from hospital to stay well and become connected with neighbourhood community services in their area.

Examples of support offered:

  • Reducing social isolation – connecting patients with befriending, check & chat, and opportunities for social contact
  • Immediate practical support – such as temporary food parcels/return to home essentials, assistance in purchasing key items, connecting with tradespeople or other practical services
  • Connection with voluntary sector services – including mental health, social activities, food banks and health support services

What you will be doing:

  • Working alongside NHS staff and other partners to identify patients with extra needs that would benefit from community-based support.
  • Spend time with patients waiting for discharge, introducing them to the service, collecting key information and providing an empathic and compassionate presence to a potentially vulnerable group of people.
  • Passing important information to the project coordinator to ensure that they can address the patients’ needs as quickly as possible.

Volunteers we need:

  • Patient and compassionate individuals, who can provide a caring and approachable presence to introduce vulnerable people to the service.
  • Individuals who understand the importance of confidentiality and the need to maintain good professional boundaries during their work with patients, NHS Staff and other partners.
  • Be able to travel to Basingstoke and North Hants Hospital for 1-2 hours weekly on a Tuesday, Thursday or Friday.
  • Be willing to undertake a DBS check before starting volunteering.

If you are Interested:

If you’d be interested in volunteering or simply want to know more please email: vc@bvaction.org.uk or call 01256423816

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