Telephone & Admin Volunteer

For British Heart Foundation Furniture & Electrical Store - Aldershot

Register your interest

Are you confident answering the telephone, dealing with paperwork, and using a PC?

We are looking for administration / customer service volunteer.  With lots of support from the shop team, you will be the first point of contact for customers, helping them with any enquiries, arranging collections for donations and explaining our Gift Aid scheme. You will also be using our online collections system to help organise our van teams. 

Ideally volunteering for a morning or afternoon a week.

What skills do I need?

Full training is provided, and all that’s needed is a curious and friendly attitude and the ability to work as part of a team. 

Volunteers must be 16+.


Interests

  • Health and Social Care
  • No specific interest

Activities

  • Administration and Office
  • Advice and Information
  • Computers, IT and Websites
  • General Helping
  • Retail

Details

  • Accessibility
  • Age restrictions
    16+
  • DBS check needed
    Volunteers must not have any unspent criminal convictions or appear on a criminal register.
  • Equal Opportunities Policy
  • Expenses reimbursed
    Where applicable and with prior agreement.
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
    Informal chat, application form and references.
  • Suitable for under 16s
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Shop opening times - Monday - Saturday 9.30am-5.30pm Sunday 10am-4pm. The admin role is mainly Monday-Friday.

Location

British Heart Foundation
Aldershot
GU11 1JG

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