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Key Information

Key information sources

Please note that these websites are constantly being updated to reflect new information, advice and guidance so check them frequently for the most up to date information:



Coronavirus – Latest NHS Guidelines translated into 36 languages – link

NHS Volunteers to help support during the pandemic – General Information: link

NHS Volunteer Responders – Details – Application Form: link


Bus Services Updates: Stagecoach Basingstoke

South Western Railway: Amended Timetable

GWR: An hourly service is operating between Reading and Basingstoke from 23rd March.



Hantshelp4vulnerable – 0333 370 4000   (link to news)

Hampshire County Council – Latest information and advice (link)

Basingstoke & Deane Borough Council – COVID-19 information

Whitchurch: Self-isolate Support Group

Whitchurch Community Support: Link

Overton : Overton Cares

Kingsclere Community Support Covid-19: Link

Candover Valley Self-Isolation Help: Link

Tadley, Baughurst and Pamber Heath: Link

Basingstoke Covid-19 Community Support Group: Link



Groups – Can we help you find the volunteers you need?  Individuals – Are you interested in helping the community? Go to this page on our site where you can register your interests.

What should we do?

At all times it is important to follow the advice provided by the Government and the NHS and so please visit their websites to check on the latest advice.

  • Hand Washing Advice: follow the advice around good hand washing practice and put up reminder posters around your building (Get a copy here: Workplace Handwashing and Hygene A4 Poster (PDF)
  • People who are concerned they are suffering symptoms that may be due to Coronavirus can use the tool on the NHS 111 website in the first instance where possible to check what they should do.
  • It may be necessary to self isolate: What is self-isolation and why is it important?


  • Display copies of the Workplace Handwashing and Hygiene Poster prominently in public areas and in the toilets of your building. You can get a copy here: Workplace Handwashing and Hygene A4 Poster (PDF)
  • Make sure you have supplies available for people to wash and dry their hands in line with the advice on the Poster and that clear advice is visible.
  • Ensure there are signs up notifying people whether they can access the building or not and how to contact you/access your services by phone/email

Online Fraud

  • Action Fraud – Coronavirus-related fraud reports increase by 400% in March (link)
  • HMRC related phishing emails and bogus text messages – including Coronavirus related scams (link)
  • For more information, please visit ActionFrauds website
  • National Trading Standards – Beware of COVID-19 Scams. (link)


Third Sector Organisations

Advice to businesses which may be relevant to some larger third sector organisations:

Advice for Trustees:(meetings and annual returns)

The National Council for Voluntary Organisations (NCVO) has some guidance to help you decide what steps you and your organisation may need to take in light of the spread of the covid-19 virus including updates on sick leave; managing finances and planning for staff/volunteers to work from home:

Coronavirus Related Grant Programmes

We are tracking local and national grant programmes which are targeted at providing some relief during the pandemic. They can be found on our website at this link –



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