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Staff and volunteers are an organisations most valuable asset.
Both should be provided with clear induction information and a training programme plus volunteering policy and awareness of other related policies.
Clients and users are also involved in the management and running of the organisation and they should be fully supported with process, procedures, training and recognition where applicable.
If Advice, Information and Guidance is provided then knowledge must be maintained and demonstrated. Networking with other relevant organisations must be established and maintained. It is also important that the knowledge is captured and shared across the organisation.
5.0 – Staff and Volunteers
5.2 – Thanking your Volunteers
Contact the group development team or give us a call on 01256 423816 for additional information and assistance.